Contact & support
We’re here to help
A question about your account, a price alert, or your subscription? Send us a message and we’ll get back to you — usually within one business day.
We usually reply within a day
Whether it’s a question about your tracker, a billing issue, or something not working as expected — a real person reads every message.
- Help with your account, plan or billing
- Report a tracker that isn’t checking prices correctly
- Suggest a hotel, feature or booking site to add
- Press or partnership enquiries
Need more than 10 hotels tracked? Platinum covers that — and since you can swap which hotels you track anytime, most power users never need more.
Send us a message
Support questions, agency enquiries, press — it all lands here. We reply within one business day.
By sending you agree to be contacted about your enquiry. We never share your details.
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